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Senior IT Support Specialist
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-83247906

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  Job posted:   Fri Jan 12, 2018
  Distance to work:   ? miles
  44 Views, 0 Applications  
Senior IT Support Specialist
*In this role you will:*
* Support desktops and laptops in a multi-platform OS environment (OS X, Windows, Linux), e.g. imaging, backup, maintenance
* Assist with onboarding new hires, including provisioning equipment and workstation setup.
* Configuration, maintenance, troubleshooting and repair of all office computers, equipment and peripherals
* Provide support for employees on issues as necessary (including, but not limited to, software installation, password resetting, printer connections and remote support).
* Respond to support requests in the IT Helpdesk both in person and via a ticketing system
* Support other office technology (phones, televisions, projectors, video conference equipment etc.)
* Day-to-day maintenance of conference rooms, computers, printers and other office equipment
*We are looking for:*
* Education in computer systems and technologies or equivalent work experience is required.
* Proven track record of maintaining IT structural integrity
* Friendly personality with excellent written and verbal communication skills
* Familiarity with managing cloud services (Google Apps, SSO, Slack, etc.)
* Excellent organizational skills. You must be able to keep the equipment areas tidy!
* Must have strong background in troubleshooting Linux, Mac and Windows desktops and servers
* Able to exercise discretion and keep strictest levels of confidentiality.

*Perks and benefits:*
* People - the best part of Zest
* Competitive salary and equity grants
* Robust healthcare plans, matching 401K and unlimited vacation time
* Dog friendly office with lounge areas, video games and gigantic jigsaw puzzles
* On-site gym with employee run fitness classes
* Generous family leave policy (6 month maternity leave 3 month paternity leave)
* Tuition reimbursement, conference allowance and Zest talks
* Complimentary massages, manicures, pedicures and more
* Daily catered lunches from LA's best restaurants and fully stocked kitchen

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